Frequently Asked Questions

We recommend booking 2–4 weeks before your event, and earlier for holidays, larger installations, and popular dates. Planning something sooner? Reach out! We’re happy to accommodate last-minute requests when our schedule and supplies allow. All bookings are subject to availability.

Submitting an inquiry or receiving a quote does not reserve your date. Your event is officially booked once your 25% deposit is paid and your contract is signed.

Installation and travel start at $25, and breakdown and travel start at $25. For Grab & Go orders, delivery without installation starts at $25. Each service includes travel within 20 driving miles of our Fort Pierce home base, with an additional $1 per mile beyond that range for each service required. All applicable fees will be included in your quote before booking.

Yes! We serve the Treasure Coast and Space Coast, including Fort Pierce, Port St. Lucie, Vero Beach, Sebastian, Stuart, Palm Bay, Melbourne, and Viera. Standard travel charges apply.

Yes. The Party Girls Co. is fully licensed and insured, and we can provide a certificate of insurance for venues, schools, and property managers upon request.

Absolutely! We’ll work with you to choose balloon colors that complement your theme and celebration. Foil balloons, specialty colors, and other decorative details are available in a variety of options, subject to availability. Any specialty upgrades will be included in your quote.

Yes! Every package and order can be fully customized to fit your event, from colors and sizes to foil balloons, decals, and add-ons. Prices may vary based on customization, and your quote will outline every detail before booking.

Grab & Go balloon decor comes fully assembled and ready for you to pick up from our Fort Pierce home base. You handle transportation and placement at your celebration, making it a convenient option when you don’t need professional installation. Delivery without installation is available for an additional fee. Pickup details are provided when your order is confirmed.

Because our balloon decor is custom made for your celebration, we do not accept returns or exchanges. Please inspect your order at pickup or delivery and let us know right away if something is incorrect so we can address it. Cancellation and rescheduling requests are handled according to the terms in your booking agreement.

Outdoor balloons look their best on the day of your event. Florida’s heat, direct sunlight, wind, and rain can affect their appearance and lifespan, so we can’t guarantee how long they’ll last outdoors. Some may last beyond your celebration, while others may fade, lose their shine, or pop sooner.

For the best results, choose a shaded, sheltered location and schedule setup as close to your event’s start time as practical. We’re happy to help recommend placement and colors that work well for your outdoor celebration!

Florida weather can be unpredictable! If rain is in the forecast, we recommend having a covered or indoor backup location for your balloon decor. Please let us know as soon as possible if your event’s location, date, or time changes so we can review the options with you.

Changes are subject to availability, and moving your setup to a different location may affect delivery and setup costs. Any weather-related cancellations or rescheduling will follow the terms outlined in your booking agreement.