Terms and Conditions

The Party Girls Co. Events, LLC, doing business as The Party Girls Co., provides custom balloon decor, event styling, and rental services. These terms explain our general booking and service policies. Your signed event agreement, approved estimate, approved design, and any mutually accepted written changes contain the specific terms for your event. If this page conflicts with those documents, your event agreement controls. 

Submitting an inquiry, receiving an estimate, or discussing a design does not reserve your date. Your event is officially booked only after we receive both your 25% booking deposit and your signed contract.

Your deposit is applied toward your total event price. It helps us reserve your date, begin design and planning, and purchase balloons, supplies, and other materials for your celebration.

If you contact us by text or email, we will use your contact information to respond and manage your booking. We will only send promotional messages if you have opted in, and you can opt out at any time. 

A 25% deposit is required to confirm your booking, along with your signed contract.

For installed event decor, we ordinarily send the remaining-balance invoice approximately two days before your event. The remaining balance is due immediately upon completion of installation and before the decor is released to you. Please ensure that you or an authorized person is available to make payment at that time.

Cash and electronic payments are accepted. Payment arrangements for Grab & Go orders and separate rentals will be specified in your order documents.

When you share feedback through our website, we will only publish it with your permission, using your first name or anonymously based on the option you select. Event photos are used according to the photography permission in your signed agreement.

Delivery, installation, and breakdown are separate services and must be included in your approved estimate when required. Grab & Go delivery does not include installation.

Applicable service and travel charges are provided in your quote before booking. Changes to your event location, access arrangements, or service requirements may affect those charges and must be agreed to in writing.

Please arrange timely venue access, sufficient setup space, parking, and power when needed. You are responsible for obtaining venue permission and paying venue-imposed fees or permit costs unless your approved estimate states otherwise.

Grab & Go balloon decor is provided fully assembled for customer pickup or delivery when arranged. Customers are responsible for transportation and placement after pickup, or placement after delivery without installation.

Please inspect your order at pickup or delivery and tell us promptly if anything is incorrect so we can address it. Pickup, delivery, and payment details will be confirmed with your order.

All cancellation and rescheduling requests must be emailed to bookings@thepartygirlsco.com with your name and original event date. Timing is based on the date your email is received, using Eastern Time and calendar dates. Requests received on the date 14 calendar days before the event meet the advance-notice deadline. We will acknowledge cancellations in writing; our acknowledgment does not change the date notice was received.

For cancellations received 14 or more calendar days before the event, the 25% booking and materials deposit is retained, subject to your signed agreement and applicable law. No remaining balance is due, and any payments above the retained deposit will be refunded.

For cancellations received fewer than 14 calendar days before the event, the full contracted event price remains payable under your signed agreement, subject to applicable law and any required adjustments for avoided costs or other mitigation. All payments already made, including your deposit, count toward that total.

Rescheduling requests received 14 or more calendar days before the original event may transfer the deposit once to an available date within six months of the original event date, subject to written agreement by both parties. Additional nonrecoverable material or preparation costs will be disclosed and must be approved before the new date is confirmed.

Requests received fewer than 14 calendar days before the original event are reviewed individually based on availability and preparations already completed. A deposit transfer is not guaranteed. A rescheduling request does not cancel the original booking. If no new date is agreed, the original booking remains in effect unless cancelled; cancellation terms depend on when cancellation notice is received.

A new date is reserved only after both parties agree in writing. Rescheduling does not renew the one-time transfer allowance. Weather-related changes follow this process and do not automatically guarantee a refund or transfer.

If we cannot provide the agreed services because of illness, emergency, or circumstances beyond our control, we will refund amounts paid for services not performed unless we mutually agree to reschedule. Nothing in these terms limits rights available under applicable law.

Because our balloon decor is custom-made, we do not accept change-of-mind returns or exchanges. Please inspect your order at pickup or delivery, or review your installed decor at completion. Let us know promptly if something is incorrect or damaged so we can address it. This policy does not remove your rights concerning incorrect or defective products or services. 

Outdoor balloon decor is affected by heat, direct sunlight, wind, rain, and surrounding conditions. We cannot guarantee its lifespan outdoors.

Please arrange a covered or indoor backup location when possible. We may need to adjust or decline an unsafe installation and will discuss reasonable alternatives with you.

After decor is released to you, weather-related damage outside our control is subject to the terms of your signed agreement and applicable law. Weather-related changes do not automatically cancel your booking or guarantee a refund. 

Frames, stands, backdrops, and other identified rental equipment remain the property of The Party Girls Co. Events, LLC.

The rental period and pickup or return arrangements will be specified in your approved estimate or rental agreement. Please protect rental items from damage, theft, and loss and provide access for collection at the agreed time.

Reasonable, documented repair or replacement costs may apply for damage or loss caused by you, your guests, or venue personnel, excluding ordinary wear and tear. Separate rental agreements may contain additional terms.

Balloons are decorative items and require appropriate supervision around children and pets. Uninflated balloons and broken balloon pieces can present choking hazards. Dispose of broken pieces promptly and keep them out of reach.

Some balloon products contain latex. Please tell us about known latex allergies before your order is finalized.

Do not allow guests to climb on, pull, chew, or otherwise mishandle balloons, displays, or rental equipment. Responsibility for damage or injury will be determined under your agreement and applicable law.

We follow the photography permission selected in your signed agreement. Promotional use of event decor photographs is subject to that permission. We avoid intentionally identifying guests or children without appropriate permission.

For general questions about these terms, email:
andrea@thepartygirlsco.com

For new booking inquiries, please complete our Request Event Booking form.

For changes to an existing booking, email:
bookings@thepartygirlsco.com

Call or text: (772) 212-0828

Cancellation and rescheduling requests must be submitted by email to bookings@thepartygirlsco.com.

 Last updated: October 2026